My West Kent Login

Please enter your user name and password below to log in. If you do not have a user name you must Register your details with us before you can use this service. If you have registered but have forgotten your user name or your password please click here.

What is My West Kent?

My West Kent is a self service portal for West Kent tenants. This allows you to:

  • View your tenancy details
  • Update your household and contact details
  • View your rent account statements
  • Pay rent online using the Santander BillPay system
  • Request and view repairs
  • Contact your housing officer
  • Report anti-social behaviour
  • Register a complaint or compliment, or make general enquires

Keeping your details safe

Protecting your personal information is very important to us. My West Kent is accessed through a secure web link that will stop anyone else seeing your details while you are online. You can see that you are using a secure web link when a small padlock appears in the corner of your screen.

In addition, to use My West Kent you will first have to register online for a unique user identification number and password that only you will know, keeping your personal information safe and secure.

Questions and feedback

Please email customer services by completing a general enquiry form.